How to contact a Seller about an order

eWale Live Support

Last Update 3 years ago

After making a purchase on eWale, you will normally get an email notification confirming the order. You will find the Seller information on this email.

1. Click on the Seller name to redirect you to the Seller Page

2. Sign in to your eWale account if you aren’t already

3. Open the 'chat with seller' button on the seller page

4. Type your question into the textbox and send

5. Go to chatbox or 'chat with seller' menu in your eWale account to continue to exchange chats with the Seller.

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