Dispute Resolution

How to contact a Seller about an order

How to Contact a Seller for issues

The seller wasn’t able to help me

When Can I Leave a Review or Open a Ticket?

How to Open a Ticket for issue escalation

How to request for a refund

What is eWale order return policy?

How to resolve issues raised by Customers

How to Contact eWale Admin directly

How to view refund request from Customers